Fuel Cycle UX (FC UX) is an AI-powered research tool that captures real user behavior without the need for scheduling or manual analysis. FC UX offers significant value in various research scenarios, including usability testing, concept validation, product experience research, and emerging technology evaluation.
You can launch a study in just minutes, collect real-world interactions, and let AI handle the analysis, extracting key insights and generating reports instantly. Whether you're refining a website, testing new messaging, or evaluating AI interfaces, FC UX provides deeper insights with less effort, transforming questions into answers in hours instead of weeks.
Navigation
Studies
When you log in, the Studies page displays options to start a new study at the top, with existing study cards listed below.
To run effective unmoderated qualitative studies, it’s important to gather multiple types of media:
- Audio recordings capture participants’ spoken thoughts and reactions.
- Video recordings reveal facial expressions, tone, and non-verbal cues.
- Screen captures show how users navigate and interact with the interface.
Together, these media types create a comprehensive dataset that supports in-depth analysis. This helps researchers uncover user preferences, identify pain points, and spot patterns—ultimately informing product decisions and improving the user experience.
Diary Studies
Coming Soon!
Participants record their thoughts, experiences, and activities over time, often in a log or journal, to gain insights into user behaviors and experiences in context.
Templates
Leverage a stored template to get a study started quickly. Choose between predetermined types, developed in collaboration with industry subject matter experts, including...
- Prototype Testing
- Concept Validation
- Usability Testing
- Customer Satisfaction
- Customer Behaviour
- A/B Testing
- Live App Testing
- Copy Testing
- Navigation Testing
My Account
Keep a detailed record of yourself and your organization, including your contact information and role, along with a section to reset your password.
- General
- Full Name
- Phone Number
- Password Reset
- Organization
- Organization Name
- Your Role
- Company Size
Settings
Preserve your workspace settings to ensure a personalized and efficient work environment tailored to your preferences.
General
- Workspace Name
- Time Zone
Members
- Member Name
- Date Added
- Invited By
- Role
- Status
- Action—Delete User
Usage
Workspace Owners can now track research activity and token consumption in one place. The Usage tab—visible only to users with the Owner role—appears under Workspace Settings and displays real-time metrics and a detailed session log to help manage study volume and recruitment resources.
To access, go to Settings > Usage. The Usage tab includes:
- Token Usage
- Workspace Plan—Shows if you're on a Free or Paid plan.
- Total Token—How many tokens are usable in your workspace.
- Tokens Consumed—Number of tokens used across all studies.
- Remaining Tokens—Tokens still available.
- Session Usage
- Total Session—All sessions available in your plan.
- Session Consumed—Number of sessions used.
- Remaining Session—Sessions you have left.
- Usage History Table
- Lists each session by time, ID, and study name.
- Includes filters for Study Type, Recruitment Source, and Transaction Type.
- View session duration, token usage, and recruitment details.
- Use the search bar to find sessions by study name or session ID.
These insights help you monitor usage in real-time, understand what’s driving consumption, and avoid overages across moderated and unmoderated work.
Log Out
Select this option to log out of your current FC UX session.